Privacy Statement

This Privacy Policy explains how Unlimluck Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and handle personal information in line with this policy and the data protection rules that apply to our services.

Information we collect

The information we collect depends on how you use your account and website. It may include personal, technical and transactional data, as well as details about your activity.

Personal data

When you register or contact us, we may collect information such as your name, date of birth, address, email address, telephone number and account login details. If we need to check account details or respond to a request, we may also process documents or other information you provide.

Technical and activity data

When you visit the website, we may receive technical details such as your IP address, device and browser type, operating system, language settings, pages visited and the time and date of access. We may record account activity, including sign-in events, preferences and actions taken while using our services.

Transactional data

We may keep records of deposits, withdrawals and other account transactions, including the payment method and transaction status. Payment details may be handled by third-party payment providers. We do not necessarily receive or store full payment card details.

How we use information

We use information to create and manage accounts, provide requested services, process transactions, respond to enquiries and maintain account security. We may also use it to identify unusual activity, resolve disputes, keep accurate records, improve website performance and meet applicable legal or operational requirements. Where we rely on consent for a particular use, you can withdraw that consent where available.

Information storage and protection

We use access controls and other practical security measures to help protect personal information against unauthorised access, loss, alteration or disclosure. Access is limited to people and service providers who need the information for their work. No method of online transmission or storage can be guaranteed to be completely secure, so please keep your login details private and contact us if you suspect unauthorised account access.

We retain information for as long as needed for the purposes described in this policy, including account administration, record keeping and handling queries or disputes. Retention periods depend on the type of information and the reason it was collected.

Cookies and tracking technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences, maintain sessions and understand how the site is used. You can manage cookies through your browser settings. Blocking some cookies may affect website features or account access.

Sharing information

We may share relevant information with service providers that support account operations, payments, hosting, security or customer support. These providers may process information only as needed to provide their services. We may also disclose information when required to address a security issue, protect our rights or comply with an applicable legal obligation.

Your privacy rights

Depending on the rules that apply to you, you may be able to request access to your personal information, ask us to correct inaccurate details, request deletion or restriction of certain processing, object to some uses, or request a copy of information you provided. You can contact us through the support channel on our website. We may need to verify your identity before acting on a request. Some information may need to be retained where applicable requirements or legitimate operational needs apply.

Policy updates

We may update this Privacy Policy when our practices or services change. The latest version will be published on this page with its updated date. Please review it from time to time to stay informed about how we handle information.