Our support team can help with questions about your account, payments, technical issues and general feedback. Use the contact that best matches your enquiry, whether you need help signing in, want to ask about a transaction or have noticed something that is not working as expected. Please avoid sending passwords or full payment details in your message. If your question concerns access from the United Kingdom, check the operator’s current terms and licensing status before registering or depositing.
| Department | Contact |
|---|---|
| Customer support email - account and technical enquiries | [email protected] |
| General enquiries email - questions and feedback | [email protected] |
| Affiliate enquiries email - partnership questions | [email protected] |
| Phone number - general enquiries | +44 20 7946 0738 |
| Working hours - phone and email enquiries | Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred way to contact support for detailed requests, account issues, or anything that needs an explanation or supporting documents. Use a clear subject line and include up-to-date contact details so the team can follow up without delays. If you attach documents, briefly explain what they relate to in your message.
Contact Form
Response Time
Most support inquiries are answered within one business day. More complex requests, such as account verification or payment queries, may take longer depending on the nature of the issue. Live chat is available around the clock for general questions, although response times can vary. When contacting support, include the details of your request to help the team review it.
Feedback
We value your feedback. Please tell us about any issues, suggestions or ideas to improve games, payments or site navigation. Every message is reviewed by our team and helps shape future updates and features. Share your thoughts via the feedback form or email [email protected], and we will carefully consider your input to make the site easier and more enjoyable for all players.